Privacy Policy
Last Updated: April 30, 2026
1. Introduction
Forge Tech Repair respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, visit our website, or contact us.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Home or service address (if applicable)
Device information related to repair services
Service Information
Details about your device (make, model, issue description)
Repair history and service records
Website/Contact Information
Information you submit through contact forms
Basic usage data (such as browser type or device used to access our site)
3. How We Use Your Information
We use your information to:
Provide and manage repair services
Communicate with you about appointments, updates, or service status
Process payments and send invoices
Improve our services and customer experience
Maintain internal records and service history
We do not sell your personal information to third parties.
4. How We Share Your Information
We only share your information when necessary, such as:
With payment processors to complete transactions
With service providers who assist in business operations
If required by law, legal process, or government request
5. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain customer information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
7. Your Rights
You may request to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data (where applicable)
To make a request, contact us using the information below.
8. Third-Party Links
Our website or communications may contain links to third-party services. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Forge Tech Repair Eaton, Ohio, United States Email: sales@forgetechrepairs.com